In 2018, Joan and Jean bought a worn 1970s timber cabin nestled along Lake Pine in northern Wisconsin. With zero hospitality background, we rolled up our sleeves, painted every wall, installed keyless smart locks, and crafted our first guest welcome binder.
Within six months, Hemlock Haven earned a 4.98-star Superhost rating across its first 100 stays. Encouraged by the response, we expanded our portfolio to include Nordic Nest (a modern Scandinavian glass retreat in Minnesota) and Northern Dog Trot (a dual-wing homestead).
Along the way, we documented every mistake, turnover hack, and pricing adjustment. Today, through our book Booked Solid and this resource portal, we help vacation rental owners across the globe elevate guest experiences and build profitable hosting businesses.
Built on over a decade of operating 5-star properties and coaching hundreds of host-owners nationwide.
Over 12 years of hands-on property management, hospitality design, and direct guest hosting.
Tested pricing algorithms and booking funnels that consistently yield 92%+ seasonal occupancy.
No hype or fluff—just honest, actionable guidance from hosts who run successful properties daily.
Battle-tested turnover procedures, cleaner management systems, and safety audit tools.
Curated products, vendor tools, and smart devices tested and proven across our properties.
Connecting property owners with trusted co-hosts, industry vendors, and a 14,000+ host community.
Have a question about our book, properties, or co-hosting advice? Drop us a message below.
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